Tuesday, November 23, 2010
Got prejudice?
“We are each burdened with prejudice; against the poor or the rich, the smart or the slow, the gaunt or the obese. It is natural to develop prejudices. It is noble to rise above them.” ~Author Unknown
Having settled in for a week with the kids home from college, I had the opportunity last night to enjoy a meal around the table with my whole family. (It’s a very rare treat lately.) The conversation that grows out of our dinners is always intriguing and refreshing. Last night’s discourse centered on a perceived prejudice that has arisen with one of my daughter’s friends. This created a lively discussion about what exactly is prejudice, as compared to cultural norms and practices.
Dictionary.com defines prejudice as: “unreasonable feelings, opinions, or attitudes, esp. of a hostile nature, regarding a racial, religious, or national group.”
I would go beyond that dictionary characterization. My definition of prejudice (just mine) is any negative feeling toward anyone who looks, thinks, believes, behaves, speaks, dresses, smells, moves or functions differently than I do – any negative feeling toward anyone who is different because they are different.
As I have mentioned here before and discuss in Road Signs, our goal as High Road communicators is to allow all people to feel comfortable and respected in our presence, while standing our own ground and getting our message across. In my experience, prejudice is insidious. The negative feelings I used for my definition of prejudice often originate from understandable circumstances, but slowly take root and grow out of control until the original reasoning is lost. At that point, it becomes each individual’s choice to continue to grant those feelings control, or to instead choose the high road in order to allow feelings of mutual respect and comfort, which in turn brings about all the benefits of High Road communication.
Here are four steps that will help you choose to travel on the right road.
1. Investigate your differences – Dr. Stephen Covey, who wrote the Seven Habits of Highly Effective People, encourages us to seek first to understand, then to be understood. That means our job as High Road communicators (the natural extension of our goal) is to meet who we are communicating with at his or her comfort zone – not assume they will meet us at ours. It is our responsibility to investigate, accept and internalize the differences between us.
2. Change your perspective – Hopefully investigating your differences will allow you to step into the other person’s shoes and see things from a different paradigm. Doing so can allow you to empathize with them. Empathy is a very strong antidote for prejudice.
3. Modify your reaction – There is a profound difference between reaction and response. Reaction is emotional, visceral, knee-jerk. Response requires thought. When in the presence of someone against whom we have a prejudice (for whatever reason) there is usually a conditioned, physiological reaction. Hopefully working through these first two steps will allow you to change that conditioned reaction.
4. Discipline your response – If doing these steps hasn't allowed you to change your reaction and see the person on a more equal ground, I encourage you to discipline your response. Verify that each of your proposed actions and/or words would be equal to situations where no prejudice is involved.
High Road Challenge for the Day – When your gut instinct tells you to perceive someone negatively because they are different in any way, stop. Work through these steps. The key to High Road communicating is not to be completely without prejudice. The key is communicating in a manner such that no one would ever know.
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